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FAQ
GENERAL
What insurance do you accept?
We accept both OHP and private insurance. (Note: Not all services are covered by private insurance companies. Please check with your insurance provider regarding coverage.)
Where are you located?
Our office is located in Toledo, Oregon, about ten minutes east of Newport.
What if I don't have insurance?
If you do not have insurance, our Community Health Program can assist you with OHP enrollment. We also offer a cash fee schedule. A sliding fee scale is also available for those who qualify.
Do you accept cash/checks/credit or debit cards?
Yes.
What if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule, please call our office at least 24 hours ahead of your scheduled appointment.
DAY TREATMENT
What is Day Treatment?
Psychiatric Day Treatment, also referred to as “Intensive Treatment Services” or “Day Treatment”, provides therapeutic and educational resources to children and families. More detailed information can be found here.
What is the criteria for my child to attend?
Typically, in order for a child to attend our Day Treatment program, certain criteria must be met.
1. Difficulty maintaining behaviors needed to succeed in a regular classroom/child care setting.
2. Experienced a significant disruption in functioning for an extended period of time (typically more than 6 months).
3. Demonstrated need for a higher level of care than WRAP; meaning that coordination of prior solutions offered by the school, physicians, and outpatient mental health counseling has not significantly reduced challenges at the time of referral.
4. Family and youth are willing and able to attend and engage in treatment actively.
5. The child is intellectually capable of comprehending the treatment used in the program and has a diagnosis that benefits from this type of treatment.
6. The child does not significantly endanger other children already being treated at Olalla indicating a need for a higher level of care.
7. Approved by InterAgency Planning Team
Is there financial assistance?
Financial assistance is on a case-by-case basis and is typically income-based.
Can we have online sessions?
If Day Treatment is closed, due to COVID-19 for example, services would shift to outpatient and could be held online. Day Treatment is an in-person behavioral treatment that cannot be currently replicated online.
What skills would my child learn?
Skills learned span a wide spectrum and are tailored specific to the client's diagnosis. They include emotional regulation, social skills, effective communication, empathy, emotional self-awareness, handling transitions, and problem solving.
The classroom setting teaches many of the same skills in a structured learning center environment for the school district.
Can my whole family get therapeutic services?
Day treatment includes family therapy. If other family members need individual therapy, those services can be accessed through our outpatient therapy programs.
Do I have to go to Toledo?
No. Bus service is provided through Mid-Columbia Bus Company for children in our Day Treatment program.
OUTPATIENT
Is there financial assistance?
COMING SOON
Can we have online sessions?
COMING SOON
Can my whole family get therapeutic services?
COMING SOON
Do I have to go to Toledo?
COMING SOON